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Client Snapshot:
- An independent educational institution in Ontario
- Limited internal IT documentation and visibility
- Seeking strategic clarity and risk reduction in its IT environment
The Challenges
The private held school lacked visibility into their IT environment and needed to assess risk, maturity, and alignment with business needs. Their key challenges include:
- Unclear alignment of IT to business requirements
- Lack of process documentation and maturity roadmap
- Unknown security and continuity risks
The Solution
Coreio delivered a comprehensive IT Environment Assessment using a 5-step process to evaluate current state, identify risks, and create an actionable roadmap:
- Assessed IT processes, documentation, and infrastructure across 6 core domains
- Conducted targeted interviews with IT, business, and executive stakeholders
- Delivered 59 findings and 43 recommendations across 5 service areas
- Developed service mappings and 7 IT runbooks to jumpstart governance
In just 10 days, Coreio gave the school complete clarity and a plan to move forward.
Key Outcomes
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Identified 7 immediate risks and provided clear mitigation steps
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Created a 43-point improvement plan aligned with education IT best practices
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Strategic guidance for cloud adoption and IT restructuring
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Enabled long-term transformation with a roadmap the school could own
Coreio’s thorough report has provided us with the blueprint needed to create an IT infrastructure which best serves our students and staff moving forward.
